Last updated: 27 July 2026
By accessing or using Kraal CRM ("the Service"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Service.
You agree to use Kraal only for lawful purposes and in accordance with these terms. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Paid plans are billed in advance on a recurring basis. Fees are non-refundable except as required by law or explicitly stated at the time of purchase.
You retain ownership of all client, contact, and campaign data you upload to Kraal. We process this data solely to provide the Service to you, as described in our Privacy Policy.
Kraal is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.
You may cancel your subscription at any time. We may suspend or terminate accounts that violate these terms.
We may update these terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the new terms.
Questions about these terms can be sent to hello@kraal.site or via our Contact page.